Frequently Asked Questions

Everything you need to know about Restore Photo, credits, pricing, and privacy. Can't find your answer? Contact us.

Getting Started

What is Restore Photo and how does it work?

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Restore Photo is an AI-powered tool that automatically enhances and restores old, blurry, or damaged photos. Sign in with Google, upload your photo, and our AI model brings it back to life in seconds. No editing skills are needed.

Do I need an account to restore photos?

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Yes. You sign in with your Google account so your credits and restorations are linked to you. Signing in takes a few seconds and there is no separate password to remember.

How long does it take to restore a photo?

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Most photos are restored within 10-30 seconds. Bulk restorations and videos take longer depending on how many photos you upload or how long the video is.

Can I use Restore Photo on my phone?

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Yes. Restore Photo works in any modern browser on desktop, tablet, or mobile. You can upload photos straight from your phone gallery, scanner, or computer.

Photos & Tools

What kind of photos can I upload?

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You can upload scanned old photographs, black and white images, faded prints, or low-resolution pictures. The AI works best with clear portraits but also improves landscapes, group photos, and other types of images.

What image formats are supported?

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We support all common image formats including JPG, JPEG, PNG, and WebP. For high-quality scans saved as TIFF, use our dedicated Restore TIFF Photo tool.

Will the restored photo keep its original size?

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Yes. The restored photo is resized to match the original dimensions of your uploaded image, so you get the same resolution back with improved quality.

Can I turn a black and white photo into color?

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Yes. Use the Colorize Photo tool to add natural, realistic colors to black and white photos. The Restore Photo tool improves clarity and sharpness while keeping the original colors.

Can I restore many photos at once?

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Yes. The Bulk Photo Restoration tool lets you upload up to 20 photos in one go. Each photo uses 1 credit, and you are only charged for photos that are restored successfully.

What other tools are available?

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Besides photo restoration and colorization, you can restore old documents, sharpen faces with AI Face Restoration, restore TIFF scans, upscale videos, and turn a restored photo into a short video.

Why was my photo rejected?

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Every upload is automatically checked for explicit (NSFW) content, and photos that fail this check are blocked. Ordinary family photos, including vintage beach and swimwear photos, are allowed. No credits are used for a blocked upload.

Credits & Pricing

What is a credit and how does it work?

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One credit equals one photo restoration, colorization, or document restoration. AI Face Restoration uses 2 credits, Turn Restore to Video uses 10 credits per video, and the Video Upscaler uses 2 credits per second of video.

How much does Restore Photo cost?

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Plans start at $1. Subscriptions are Starter ($1/month, 2 credits), Standard ($5/month, 15 credits), and Premium ($14/month, 50 credits). One-time packs are Basic ($1, 1 credit), Value ($10, 20 credits), and Power ($20, 40 credits).

What is the difference between Subscription and One-Time payment?

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Subscriptions charge monthly and suit you if you restore photos regularly. One-Time payments are a single charge with no renewal, which suits you if you only need to restore a few photos.

Do unused credits carry over to the next month?

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Subscription credits reset each billing cycle. One-time credits do not expire and remain in your account until you use them.

Can I cancel my subscription anytime?

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Yes, you can cancel your subscription at any time. You keep access to your remaining credits until the end of your billing period.

What payment methods are accepted?

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We accept all major credit and debit cards. One-time payments also support UPI for users in India. All payments are processed securely by Dodo Payments.

Privacy & Support

Is my uploaded photo safe and secure?

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Absolutely. We respect your privacy. Your uploaded photos are processed securely and are automatically deleted from our servers after a short period. See our Privacy Policy for full details.

Can I get a refund?

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Yes. If the service is not working as described or you run into a technical issue we cannot resolve, you can request a full refund within 7 days of purchase. See our Refund Policy for the full conditions.

How do I contact support?

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Email us at maheshwebonline@gmail.com with your account email and a short description of the issue, and we will get back to you as soon as possible.

Ready to restore your memories?

Upload an old photo and see it restored in seconds.


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